Accessibility Statement for Brooklyn Bread

Our commitment to accessibility

Brooklyn Bread is committed to ensuring digital accessibility for people with disabilities. We strive to follow best practices and standards, including the Web Content Accessibility Guidelines (WCAG).

Standards and scope

This website aims to conform to WCAG 2.1 Level AA where practicable and we monitor developments in WCAG 2.2 and applicable guidance to maintain and improve accessibility. The statement covers the content and services available at brooklynbread.com.

Accessibility features on this site

• Clear semantic headings and ARIA landmarks where appropriate.
• Skip link to jump directly to main content.
• Keyboard navigable menus and focus indicators for interactive elements.
• Alt text provided for meaningful images; descriptive link text.
• High-contrast visible focus styles and responsive layout for different screen sizes.
• Captions or transcripts available for pre-recorded multimedia where applicable.

Known limitations and third-party content

While we make every reasonable effort to ensure the accessibility of our website, third-party content (for example embedded maps, social media feeds, or externally hosted PDFs) may not always meet the same standards. If you encounter inaccessible content, please contact us (details below) and we will work with the provider or offer an accessible alternative.

Feedback and contact information

If you have encountered barriers on our site or need content in an alternative format, please contact us:

How we handle accessibility requests

1. We will acknowledge receipt of your request within 3 business days.
2. We will respond with next steps and, where applicable, provide requested content in an alternative format, or advise an expected timeframe for resolution.
3. If we need additional details to process the request, we will ask for them and work with you to provide the information in a usable format.

Grievance procedure (New York)

If you feel your accessibility concerns have not been adequately addressed, you may request escalation by emailing [email protected] or calling (929) 250-2715. We will document your grievance, investigate, and reply with findings and proposed remediation steps.

Testing and auditing

We perform periodic accessibility reviews and automated and manual testing of the site. We also follow applicable guidance and industry good practice for accessibility testing and remediation.

Legal note and scope (New York)

This accessibility statement is intended to reflect our good-faith efforts to comply with applicable accessibility requirements, including WCAG and relevant state and federal guidance. It is not a guarantee of full compliance in all circumstances, and it does not create legal rights. If you need specific legal advice about accessibility obligations or rights, please consult an attorney.

Changes to this statement

This statement was last updated on September 18, 2025. We may update it as our site evolves or as laws/standards change.